Frequently Asked Questions

What forms of payments do you accept online?

We currently accept Visa, MasterCard, Discover and American Express for online order payments.


What are your shipping costs and delivery schedule?

Please visit our Shipping page for more information on our shipping policies.


How do I return an item?

Please visit our Refunds and Exchanges page to view our return policy.


What are your privacy and security policies?

You can view our privacy and security policies here.


How do I contact someone at Kodak?

Please visit our Contact Us page to connect with a customer service representative.


Where can I find user guides for Kodak products?

Please visit our User Manuals page to download the Quick Start Guides and User Manuals for all Kodak Video Monitor products.


Where can I find additional assistance with my Kodak product?

For questions about your Kodak product, visit our Product Support page.


What is Tend?

Tend Insights, Inc. ("Tend") is a maker of award-winning lifestyle smart home products powered by computer vision technology. Fueled by a passion to bring people together, we deliver smart detection, live streaming, and cloud storage services to provide immersive experiences that elevate recognition, awareness, mobility and privacy in the connected home. Through a brand licensing agreement with KODAK, Tend introduces a new series of consumer technology products to empower video care monitoring for a new generation of mobile-centric consumers.